Please note: You will need to be connected to a reliable Internet connection to download and install your program.

You would have received an email containing the download link and serial number.

On your PC (Windows XP/Vista/7/8)

Download the program:

1. Within your email click on the download link for Windows.

2. You may be asked “Do you want to Run, Save or Cancel”, click ‘Save’. Your program will now be downloaded onto your computer. Please note that this may take 2 -3 minutes depending on the speed of your Internet connection.

Install the program:

1. On your computer open your Downloads folder. On Windows Vista/7/8 you can search for this by clicking on your Start button (bottom left corner of your screen) and in the search box search for ‘Downloads’. On XP you will need to find where you downloaded the file to.

2. Find the newly downloaded .exe file. Double click on it to install it. Depending on the program you ordered it will look like this:

    • TalkNow.exe

    • TalkMore.exe

    • TalktheTalk.exe

    • TalkBusiness.exe

3. You may be asked “Do you want to run this file?” click ‘Run’.

4. You will now be taken to the EuroTalk’s Setup Wizard. Please follow the instructions on your screen.

5. An icon will now appear on your desktop (TN, TM, TT or TB).

Run the program:

1. Double click on the new icon to open your program.

2. You will now be asked to enter your email address and Serial Number.

    • We recommend the copy and paste function when inputting your email address and serial number.

    • Please ensure that you are using the same email address you used when you initially ordered the download.

    • Ensure that you are connected to a reliable Internet connection when you initially download it.

    • Please be aware that if you have installed firewalls on your computer they may block this download (and therefore will need to be temporarily disabled, when you download it).

3. If your serial number and email address have been entered correctly you will be shown a green tick. Click the arrow on the right continue.

4. Select your language you wish to learn and your help (native) language. Click the arrow to continue.

5. Your language will now be loaded. Please note that this may take 2 -3 minutes depending on the speed of your Internet connection.

Enjoy learning your new language!

On your Mac

Download the program:

1. Within your email click on the download link for Mac.

Install the program:

1. On your computer open your Downloads folder.

2. In your Downloads folder find the newly downloaded .dmg file. Double click on it to install it. Depending on the program you ordered it will look like this:

    • TalkNow.dmg

    • TalkMore.dmg

    • TalktheTalk.dmg

    • TalkBusiness.dmg

3. A window will appear asking you to drag your new installed app into your Applications Folder. Please do so.

Run the program:

1. Go to your Applications folder. Find and double click on the new app to open your program. You will be asked, “This is an application downloaded from the Internet. Are you sure you want to open it?” select ‘Open’. The program will now open.

2. You will now be asked to enter your email address and Serial Number.

    • We recommend the copy and paste function when inputting your email address and serial number.

    • Please ensure that you are using the same email address you used when you initially ordered the download.

    • Ensure that you are connected to a reliable Internet connection when you initially download it.

    • Please be aware that if you have installed firewalls on your computer they may block this download (and therefore will need to be temporarily disabled, when you download it).

3. If your serial number and email address have been entered correctly you will be shown a green tick. Click the arrow on the right continue.

4. Select your language you wish to learn and your help (native) language. Click the arrow to continue.

5. Your language will now be loaded. Please note that this may take 2 -3 minutes depending on the speed of your Internet connection.

Enjoy learning your new language!