Terms and Conditions
Security
eurotalk.com is a secure payment site.
All transactions are processed through Payment Gateway (previously known as SecPay)
We use SSL encryption to secure your connection when you place an order. This is provided by digicert - our certificate can be checked here.
In general, if you are accessing a secure payment area, you should see two things: - A padlock icon in your browser window (usually in a corner) - The website address will start with https:// rather than http://
Your credit card details are not stored at any stage of the ordering process.
Payment
You can pay with any of the following cards:
We also accept PayPal
Delivery
We aim to dispatch all orders within 24 hours. If you order before 4pm GMT on a weekday, we will ship your purchase that same day. Order over the weekend and we’ll send it on the next working day.
Free Shipping
Our standard shipping is by Royal Mail First Class Post. It’s absolutely free to anywhere in the world.
| Destination | Delivery Time |
|---|---|
| UK | 1-2 working days |
| Europe | 3-5 working days |
| Rest of World (i.e. U.S.A, Asia, Australasia) | 5-10 working days |
Swift Air Shipping
is also available at an additional charge. This is an express service (not a courier service) with recorded delivery.
| Destination | Delivery Time |
|---|---|
| UK | Next working day |
| Europe | 2-4 working days |
| Rest of World (i.e. U.S.A, Asia, Australasia) | 5 working days |
These delivery times are estimates - unfortunately we can’t do anything about delays in the mail system, however if you haven’t received your order ten working days after you get your dispatch confirmation, let us know.
Orders can be cancelled by phone or email anytime before dispatch.
Worry-free Guarantee
Don’t worry if you decide our product isn’t for you. Just return it within 90 days (preferably opened and used), with proof of purchase and we’ll gladly give you a refund. No problem.
Exchanges
If you find one of our products too simple or too challenging for you, we will happily exchange that product for a different one at a higher/lower level. If the product you want costs more than the original product, we will ask you to pay the extra, however, if it costs less, we will refund the difference.
Privacy Policy
EuroTalk is committed to protecting your privacy. We may collect the following information from you:
- Name
- Home, shipping and billing addresses
- Telephone number
- E-mail address
- Credit card information
This information will ONLY be used by EuroTalk for the following purposes:
- To process orders and enquiries
- To contact you regarding products and services which we feel may be of interest to you
- To conduct market research and monitor interest in our website and products
The data we collect will not be shared with any third parties without your permission.
Our Details
This is the website of EuroTalk Ltd.
Our postal address is:
315-317 New King’s Road
London
UK
SW6 4RF
EuroTalk is a limited company registered in England. Registered number: 2674118. 315-317
We can be reached via e-mail at info@eurotalk.com
or you can reach us by telephone at +44 (0)20 7371 7711