Support for World Talk (Mac)

I’m finding World Talk hard to follow - can I download the scripts?

World Talk scripts are currently available for download as a pdf file in the following languages - all with English translation. Click on the links to download.

• Africaans

• American

• Czech

• Danish

• Dutch

• Finnish

• French

• German

• Greek

• Gujarati

• Hawaiian

• Hindi

• Hungarian

• Icelandic

• Irish

• Italian

• Japanese

• Marathi

• Norwegian

• Polish

• Portuguese

• Romanian

• Russian

• Scottish Gaelic

• Spanish

• Swedish

• Turkish

• Welsh

• Xhosa

• Zulu

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My disc is old/damaged

Please contact us directly regarding this issue so we can organise exchanging your disc for a new, updated version.

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Can I copy/load my disc onto my hard drive or portable flash drive?

No. Our programs are built to run directly from the disc. Copying the content onto the hard drive can cause access and performance problems. Additionally, the program will need the disc to refer to certain files (that would bring up a prompt for the CD to be inserted). There is an option to purchase a selection of our programs as a USB or Download. These options are currently available in our Talk Now, Talk More, Talk the Talk and Talk Business series.

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Can I load my disc onto my iPhone/iPad?

No. Your disc is a computer based program that is designed for use on PC or Mac Computers. Our uTalk app, which contains the same content as our Talk Now program, is designed specifically for Apple devices such as iPads/iPhones etc. These two products are designed very differently and therefore your disc can not be loaded onto your iPhone/iPad etc.

For more information regarding our uTalk app please click here.

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Error: “PowerPC applications no longer supported”

This issue is due to a change in the way Macs are run. They now use Intel instead of PowerPC, which means that some of our older discs are not supported on newer operating systems.

Please contact us directly regarding this issue so we can organise exchanging your disc for an updated version.

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Error: “Classic environment no longer supported”

Unfortunately your disc is not compatible with your current operating system. Therefore, please contact us directly regarding this issue so we can organise exchanging your disc for an updated version.

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How do I change the help language to my native language?

To change the language of the audio and written instructions:

1. Click on the flag button labeled ‘Change Help Language’ at the bottom of the screen.

2. A list of our currently available help languages will appear.

3. Select your native language.

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No sound.

Please check the following:

    • Ensure that your computer is not on mute. Please check the volume controls on your computer. For more instructions on how to check this see below.

    • The volume slider on the disc is set to a reasonable level. On the topics screen on the disc, you will find the volume slider at the bottom of the screen. This needs to be positioned towards the right so that maximum volume can be heard.

    • Ensure any speakers or headphones are correctly connected.

    • Ensure the sound drivers on your computer are up-to-date.

Volume controls on your computer:

PC (Windows):

1. Go to the ‘Volume Control’ panel by double-clicking the Volume icon at the bottom-right hand corner of the taskbar.

2. Select ‘Options’ and choose ‘Properties’.

3. Adjust the volume accordingly.

4. Run the program again.

Apple Mac Computer:

1. Go to ‘System Preferences’ (in the Dock or under the Apple logo in the top left of your screen). Select ‘Sound’ and then select the ‘Output’ tab.

2. Select the correct output device (e.g. speakers, headphones) and then drag the volume control bar to an appropriate level.

3. Make sure the ‘Mute’ button is not ticked.

4. Run the program again.

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Do your programs support Linux?

No, unfortunately we do not support Linux systems.

The system requirements for our CD-ROMs and DVD-ROMs are:

• Windows 2000 or later

• Mac OS X 10.3.9 or above

• CD ROM Drive (+ computer microphone)

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World Talk Update for Mac OS X Lion

Please download and install the latest update for World Talk.

    

    World Talk Update (file size 4.6MB)

    

If you need help please follow these instructions:

    1. Click on the following update to download it.

    2. Locate the newly downloaded World Talk.app file in your ‘Downloads’ folder.

    3. Double click on this World Talk.app file to run the update. An icon will now appear.

    4. Drag the newly installed World Talk.app file/icon onto your Desktop, so you can find it easily.

    5. Insert your disc into your CD or DVD-ROM drive.

    6. A small EuroTalk window with a World Talk (WT) icon will automatically load when you insert your disc. Do not open this icon instead close it.

    7. Now find the newly downloaded World Talk.app file/icon on your Desktop and double-click on this to run the update with the program.

    8. This will open the World Talk program using the newly installed update, resolving any compatibility issues.

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