An error message appears when I try to run the disc - "You cannot open the application because it is not supported on your system"

Unfortunately, the version of the disc you currently have is not compatible with your OS and requires a product update from us.

Please contact us with the following details:

  • Name of product
  • What version of OS you are using
  • The stamper number on the disc (located around the middle hole on either side of the disc) and
  • Contact details

Once we receive these details, we will be able to help you further.