The reason for this PNG (Portable Network Graphics) error is that certain files have not copied from the disc to a temporary folder on your computer.

Please uninstall the EuroTalk software from your computer via the Control Panel and try installing the disc again.

If you continue to experience problems, please e-mail support@eurotalk.com with the following details:

• Name of product
• What operating system (e.g. Windows XP or Mac OS X 10.5) you are using
• The stamper number on the disc (located around the middle hole on either side of the disc)
• Contact details

We will be able to help you further once we have received these details.