The reason for this is that certain files have not copied properly from the disc to your computer.

You can manually copy the missing file to the location specified in the error message or alternatively, contact us with the following details:

• Name of disc (e.g. Talk Now! French, World Talk Spanish)
• What version of Windows you are currently using
• The stamper number on the disc (located around the middle hole on either side of the disc) and
• Contact details

Once we receive these details, we will be able to help you further.